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B2-1 Guide, develop and support staff


  • Have staff capabilities and experience to engage with RPL been defined?
  • Are staff adequately trained, supported and resourced to undertake RPL activities? 
  • To what extent are staff equipped to use key RPL technologies such as e-portfolios? 

Good practice

  • In order to carry our their roles effectively, staff involved in supporting and assessing RPiL claims: 
    • have their key capabilities and necessary experience specified.
    • are appropriately trained and supported
    • are adequately resourced
  • Training and support for staff involved in RPiL support and assessment is provided through induction programmes, training and continuing professional development (CPD), which can include:
    • Reflective/RPL practitioner modules are included as part of induction and CPD programmes. 
    • Institutional/sector workshops.
    • Communities of practice for peer support and RPL knowledge building - institutional and inter-institutional. 
  • Particular emphasis for staff development is placed on effective practice in use of e-portfolios to support RPL processes. 
  • Staff have access to a range of resources to help them to self-review and develop their digital literacy e.g. online diagnostics tools, e-learning resources. 
  • Communities of practice adopt effective practice approaches e.g. 
    • Appropriate facilitation. 
    • Members offer peer support e.g. for addressing issues. 
    • Engage the full range of stakeholders involved in RPL e.g. RPL advisors, RPL assessors, RPL co-ordinators, RPL administrators, students, employers, PSRBs. 
    • Activity-based e.g. develop and build knowledge-bases of effective practices (e.g. via a wiki); themed discussions.
  • Staff digital literacy is developed which incorporates:
    • technical aspects of use of technology
    • effective practice in designing and delivering pedagogically sound blended learning for RPL and flexible provision.
    • effective practices in using information and communications technologies to support RPL and flexible learning e.g. web-conferencing, podcasting, tablets, smartphones, multimedia devices.