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Information provided at enrolment

The type and volume of information supplied at enrolment should be assessed. Many students complain of too much information of the wrong type being issued, but not enough relevant material that they would find useful, such as finding your way around the campus, domestic issues and practical everyday things.

Much progress has been made in recent years to correct this situation, UHI Millennium Institute has been developing a 'longitudinal induction' which explicitly addresses all aspects of transition. 

Student Union websites are valued because they are more 'user friendly' in that respect.

Read more about the types of information provide at enrolment:  

Examples of good practice from the college sector in relation to the timely provision of information

John Wheatley College has developed a cohesive system of induction for its intranet system, enabling supervised class-style enrolment and induction and allowing students to return to the pages at a later date so they can assimilate the information in 'byte-sized chunks'. The system also has downloadable pages for signing off that students have read and understood health and safety systems and other college policies (Cormack, 2006).

Motherwell College has a student calendar which is regularly updated and therefore retains students' interest. It contains a wide range of information, from learning style workshops to student football matches. Students access the calendar from the college intranet and because it matches the frequently displayed LCD displays around the college, it encourages student use (Cormack, 2006).

Source: Transition to and during the first year

Enrolment information should be provided in a variety of formats and not just electronically and it should be phased in, preferably using a student portal. The information provision itself could be subjected to a test to determine what might be called its 'centrality index' i.e. its importance at a particular time so that information is prioritised appropriately.